Orders and Returns
Order Process for Registered Customers in Apa-Kandt Shop:
Order Placement:
Customer places an order.
Immediate Order Confirmation:
Customer receives an immediate order confirmation.
Supplier Confirmation:
Supplier confirms the delivery time.
Customer Notification:
Customer receives a notification about the confirmed delivery time.
Order Process for Non-Registered Customers:
Request for Quote (RFQ):
Customer submits a request for a quote.
Individual Quotation:
Customer receives an individualized quotation based on the request.
Order Placement:
Upon acceptance of the quotation, the customer places an order.
The payment methods available are:
1. Advance Payment
2. Credit Card
3. Paypal
4. On account with individual payment terms
The payment methods available are:
1. Advance Payment
2. Credit Card
3. Paypal
4. On account with individual payment terms
Returns:
Please contact us via office@apa-kandt.de if you need to return an item of your order. We will get back to you asap.